Faq's
What types of products are included in the hampers?
Our hampers feature a variety of premium products, including gourmet treats, fine wines, artisan chocolates, luxury spa items, and more. Each hamper is carefully curated to suit different occasions and preferences.
Can I customize a hamper?
Yes! We offer customization options where you can select specific products or themes to create a personalized hamper. Just contact us for more details on how to customize your order.
Do you offer same-day or next-day delivery?
We strive to deliver your hampers as quickly as possible. While same-day delivery may not always be available, we offer express shipping options. Please check our shipping policies for more details or contact us directly for urgent requests.
Can I include a personal message with my hamper?
Absolutely! We provide the option to include a personalized message with your hamper, making your gift even more special. You can add your message during the checkout process.
Do you ship internationally?
At the moment, we only offer shipping within [insert country/region]. However, we are working to expand our services to international destinations soon.
What occasions are your hampers suitable for?
Our hampers are versatile and suitable for all occasions, including birthdays, anniversaries, holidays, corporate gifts, and more. We also offer themed hampers for specific events such as Christmas or Valentine’s Day.
What is your return policy?
Due to the perishable nature of many of our products, we are unable to accept returns on gift hampers. However, if you encounter any issues with your order, please contact us and we will work to resolve the problem as quickly as possible.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order directly on our website or through the carrier's site.
Can I place a bulk order for corporate gifts?
Yes, we offer bulk ordering options for corporate gifts and events. Please contact us to discuss your requirements, and we will help you create the perfect gifting solution.
Do you offer gift cards?
Yes, we offer gift cards that can be used towards any of our hampers. They make a great option if you're unsure which hamper to choose!
